Delivery
Due to our unique size, finish & fabric options, all products are individually made to order.
Manufacturing lead times vary from product to product, but we aim to have orders that include bed frames or bases delivered within 3 weeks to most of the UK.
Please allow up to 4 weeks if the delivery address is in very rural area eg Scottish Highlands or Cornwall. Some carriers only have weekly runs to less densely populated areas.
Orders for mattresses and or bedding products only, aim to be delivered within 1 - 3 weeks.
Fast Free Delivery - this is a two man ground floor / front door delivery by third party carriers (DX or XDP with online tracking). Wooden beds & mattresses may be dispatched independently and may sometimes arrive on different days. This service is not recommended if the delivery address is usually unoccupied weekdays or is not your main property.
The third party carrier will book your delivery according to their available routes and you will be sent a text or email confirming the date and approximate time. We cannot determine specific dates for delivery. There are also some unavoidable considerations such as extreme weather or road closures that may affect the delivery time. It is the customers responsibility to ensure they have someone to receive the parcel on the day specified or liaise with the carriers to change the date.
We are currently unable to ship any products to..
Islands of Scotland
Isle of Man
Channel Islands
Northern Ireland
Southern Ireland ( Eire )